How to Cancel a Titan Solar Contract

Quick Answer: To cancel a Titan Solar contract, first check if you are within your state’s 3-business-day rescission period and send written notice via certified mail immediately. If that window has closed, your options include asserting breach of contract, negotiating a mutual exit, or pursuing legal action. 

There is something important you need to know before anything else in this guide: Titan Solar Power filed for Chapter 7 bankruptcy on June 20, 2024, and officially ceased all operations one week before that, on June 13, 2024. If you are a current Titan Solar customer, this changes things significantly compared to cancelling with a company that is still operating.

That said, having a Titan Solar contract does not mean you are stuck. Whether you signed recently through a dealer who still sells Titan-installed systems, or you have been trying to get out of a Titan Solar agreement for some time, this guide covers every option available to you, what to realistically expect, and how to protect yourself financially.

Overview of Titan Solar Power and Its Contract Types

Titan Solar Power was founded in 2013 in Mesa, Arizona, and grew rapidly to become one of the largest residential solar installers in the country by volume. At its peak, the company had installed systems for more than 150,000 households across 16 states, primarily through a network of independent dealers who handled sales while Titan managed installation.

That dealer model is one of the reasons so many Titan customers ended up with agreements they did not fully understand. Sales reps operated largely on commission, and as reported by ABC15 News, homeowners across Arizona and other states described being promised zero electric bills, only to continue paying hundreds of dollars per month after installation.

Before you can figure out how to cancel a Titan Solar contract, you need to know what kind of agreement you actually signed.

Types of Titan Solar Agreements

Titan Solar primarily placed customers into one of three structures:

• Solar loan (financed purchase): You own the panels but financed them through a third-party lender such as Goodleap, Mosaic, or Sunlight Financial. Titan’s bankruptcy does not cancel your loan obligation. You owe the lender, not Titan.
• Power Purchase Agreement (PPA): You agreed to buy the electricity generated by the panels at a per-kilowatt-hour rate. These are long-term contracts, typically 20 to 25 years.
• Solar lease: You paid a fixed monthly amount to use Titan’s equipment. The company retained ownership of the panels.

If you had a loan, your lender is still very much in business and still expects payment. That distinction matters a great deal when planning your exit strategy.

The Rescission Period: Act Within Days of Signing

The fastest and cleanest way to get out of a Titan Solar contract is to use your rescission rights immediately after signing. Under the FTC’s Cooling-Off Rule , you have 3 business days to cancel any contract signed at your home without owing anything. Solar agreements almost always qualify because they are sold through home visits or door-to-door representatives.

The seller is legally required to provide you with a cancellation notice form at the time of signing. If you still have it, use it. If you cannot find it, write your own cancellation statement on plain paper. 

It does not need to be formal or complicated. It just needs to say clearly that you are cancelling the agreement, include your name, address, and account number, and reference the date the contract was signed.

Send it via certified mail with return receipt requested. Keep the tracking confirmation. Do not rely on a phone call or an email alone.

Some states extend this window beyond 3 days. California, for example, provides additional consumer protections under the CSLB for home improvement contracts, and solar installation qualifies. Check your specific state law to confirm exactly how many days you have.

What Happens After You Send the Cancellation

If you are within the rescission window, the company is legally obligated to cancel the contract and return any deposit you paid within 10 days. Given Titan’s bankruptcy status, this process may be more complicated, but the legal right still exists.

 If the dealer who signed you up is still operating, they are the party you should notify in writing as well.

How to Cancel a Titan Solar Contract After the Rescission Period

If the 3-day window has passed, terminating a Titan Solar contract becomes more layered. The company’s bankruptcy adds a complication that does not exist with active solar companies, but it also creates some opportunities that homeowners in standard solar agreements do not have.

Here is where the situation gets nuanced. Because Titan filed for Chapter 7 bankruptcy, the company is legally protected from direct lawsuits. You cannot sue Titan Solar, the company. However, that does not mean you are out of options.

If You Have a Solar Loan

Your loan agreement is with a financing company, not with Titan. To get out of a Titan Solar contract in this situation, you need to address the lender directly. Many homeowners have had success arguing that the loan should be cancelled or restructured on the grounds that:

• The system was misrepresented during the sales process
• The system is underperforming significantly compared to what was promised
• Titan’s closure has voided their ability to honor warranties and service obligations, materially changing the terms of the original agreement

Some lenders have established processes for Titan customers specifically. Contact your lender in writing, document your complaints thoroughly, and ask explicitly whether they have a resolution program for affected homeowners.

If You Have a PPA or Lease

This is more complicated. If Titan owned the panels under a lease or PPA, those assets likely went through the bankruptcy liquidation process. Depending on how that unfolded, a third party may have acquired those contracts. 

You should receive written notice if your agreement was transferred. If you have not heard anything and cannot reach anyone about your agreement, consult an attorney who handles solar contracts before making any payments.

Asserting Breach of Contract

Even with a bankrupt company, breach of contract documentation is valuable. If Titan Solar or the dealer who sold you the agreement made promises that were not kept, including performance guarantees, installation timelines, or savings projections, you may be able to assert that the contract was entered into under false pretenses or that it was materially breached.

This argument is especially useful when dealing with your lender, because lenders have an interest in resolving bad debt rather than pursuing legal action against homeowners who have a legitimate case.

Writing a Titan Solar Contract Cancellation Letter

Whether you are still within the rescission window, asserting a breach, or trying to negotiate an exit with your lender, your written documentation is the foundation of everything. A vague or casual request is easy to ignore. A clear, formal written notice is not.

Your Titan Solar contract cancellation letter should include:

• Your full legal name, property address, and account number
• The date you originally signed the agreement
• A direct statement that you are cancelling or seeking termination of the contract
• The specific legal basis for your cancellation (rescission right, breach of contract, material misrepresentation)
• A list of any documented issues, such as underperformance, unmet promises, or lack of service
• A request for written confirmation once the cancellation is processed
• If applicable, a demand for the return of any upfront payment or deposit

Send it certified mail with a return receipt. If you are also dealing with a lender, send them a separate but similar letter. Keep copies of all correspondence with dates and tracking numbers.

The Bankruptcy Factor: What It Means for Your Contract

This is the piece of the puzzle that makes cancelling a Titan Solar agreement different from exiting any other solar contract. When Titan filed for Chapter 7 bankruptcy, court documents indicated there were between 5,001 and 10,000 creditors affected, and a court statement noted that in most of the related cases, there appear to be no assets available to pay those creditors.

What this means practically:

• Titan’s labor and installation warranties are void. Manufacturer warranties on panels and inverters from companies like Enphase, SolarEdge, or Fronius may still apply independently.
• You cannot file a lawsuit directly against Titan Solar the company.
• If your panels stop working, Titan will not come fix them.
• Any unfinished installation work Titan owed you will likely not be completed.

However, you can still pursue claims against the dealer who sold you the agreement if they made misrepresentations, file a complaint with your state attorney general, and work with your lender to dispute or restructure your loan obligation.

Solar loans tied to systems that underperform create measurable financial harm for homeowners, which supports the argument that lenders should be responsible for facilitating resolution.

What It Might Cost to Exit

The cost of getting out of a Titan Solar contract depends on your agreement type and what route you take.

If your loan was for $30,000 to $50,000, which was typical for Titan installations, and you are seeking to exit because the system is not working, the stakes are high enough that professional legal help pays for itself quickly.

Step-by-Step: How to Get Out of a Titan Solar Contract

1. Pull out your contract and identify what type of agreement you have (loan, lease, or PPA) and who the lender or financing company is.
2. Check the date you signed and confirm whether you are still within your state’s rescission window.
3. If within the rescission period, send a written cancellation via certified mail immediately.
4. If past the rescission period, document every issue with your system, including performance data, billing records, and any written promises made at signing.
5. Contact your lender in writing and ask whether they have a resolution program for Titan Solar customers.
6. Send a formal termination or dispute letter to any dealer who remains in operation.
7. File a complaint with your state attorney general and the Consumer Financial Protection Bureau if your lender is unresponsive.
8. Consult a solar contract attorney if the lender refuses to work with you or if you are facing collections.

Why So Many Homeowners Want to Exit

The problems that led to Titan Solar’s collapse did not start with the bankruptcy. For years before the company shut down, customers across its 16-state footprint reported being misled during the sales process. 

Nearly 1 in 5 residential solar customers felt misled at signing, and Titan’s door-to-door dealer model was among the most frequently cited examples of aggressive and misleading tactics in the industry.

Common reasons homeowners are looking to terminate a Titan Solar contract include:

• Electric bills never dropped to the level the sales rep promised
• The installed system is producing significantly less energy than the contract guaranteed
• The system has stopped working entirely, with no company available for repairs
• Homeowners are paying loan installments on a system that provides no benefit
• The home is being sold, and buyers will not assume a contract tied to a bankrupt company
• Unfinished installation work was never completed before Titan closed

If any of these apply to you, you are not alone, and you likely have legitimate grounds to pursue an exit from your Sunlux Solar agreement, a negotiated loan resolution, or both.

Cancel Titan Solar Now!

Solar Equity Solutions is an attorney-led firm that has helped more than 5,000 homeowners get out of solar contracts. We follow a clear 3-step process and offer a transparent refund policy. Visit our website to learn more about your options.

Frequently Asked Questions

Can I still cancel my Titan Solar contract now that the company is bankrupt? 

Yes. If you are within the rescission period, you can cancel at no cost. If not, your options depend on your contract type. Homeowners with solar loans should engage their lender directly. Those with leases or PPAs should consult an attorney to determine who currently holds their agreement.

What is the rescission period for a Titan Solar contract? 

The rescission period follows your state’s home solicitation law. In most states, including Arizona, where Titan was based, this is 3 business days from the date you signed the contract. Some states offer a longer window.

Does Titan Solar’s bankruptcy cancel my solar loan? 

No. Your loan is with a third-party lender, not with Titan. The lender is still operating and still expects payment. However, you may be able to dispute or restructure the loan based on misrepresentation or breach of contract claims.

What should I include in a Titan Solar contract cancellation letter? 

Include your name, address, account number, the date you signed, a clear cancellation statement, the legal basis for cancellation, documented issues with the system or agreement, and a request for written confirmation. Send via certified mail.

Can I sell my home if I have a Titan Solar loan? 

Yes, but it requires resolving the solar loan at or before closing. Most buyers will not assume a loan tied to a system from a bankrupt installer. You may need to pay off the loan, dispute it with the lender before closing, or negotiate a resolution as part of the sale process.